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Responsible Distribution Customer Policy Survey

Responsible Distribution Canada
Responsible Distribution®

As a condition of membership, the member companies of Responsible Distribution Canada are committed to Responsible Distribution® [1]. Responsible Distribution® governs member company actions as they relate to all aspects of the distribution of chemicals, chemical products, ingredients, and chemical services.

Customer Policy

As a member company of Responsible Distribution Canada (RDC), we are committed to the Responsible Distribution® management program.

This means we will work with our customers to ensure the safe supply, handling, distribution, use, and disposal of chemicals, ingredients, and chemical products. The goal is to distribute chemicals, chemical products, ingredients, and services in a manner that protects people and the environment

We request that you review your current practices and identify opportunities to reduce risks associated with the supply of chemicals, ingredients, and chemical products to you.

As your supplier, we recommend that you consult and follow up with us regarding any actions or assistance required.  We pledge our support in helping you better understand our expectations of you as a valued customer.


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  • This assessment is a guide to assist in the implementation of the Customer Policy for the responsible management of chemicals and ingredients. Responsible Distribution Canada assumes no liability for the completeness or accuracy of this information.

  • Customer Information

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  • Assessment Return

    (Where do you want us to send the completed assessment to?)
  • Pre-Qualification

    Not everyone needs to fill out the full assessment. If you do not ship HAZMAT or you are a member of a recognized chemical association and/or security association, you do not have to fill out the full assessment.
  • Assessment

  • Health & Safety

  • B. Receiving, Storage, Use & Shipping

  • C. Environment

  • D. Security

  • E. Emergency Response

  • Action Required

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  • Max. file size: 4 MB.
    If you have more than 3 action items please upload an additional spreadsheet. (max file size 4MB)
  • These action items will be reviewed to ensure they are completed as scheduled by:

  • MM slash DD slash YYYY
  • Your Assessment is complete

    Please sign and submit the form.
  • Reset signature Signature locked. Reset to sign again

[1]    Responsible Distribution® is an industry-wide program designed to further improve the performance of the Canadian chemical distribution industry in the fields of health, safety, the environment, and in all communication interfaces with its public. It is a registered trademark of Responsible Distribution Canada (RDC).

©May 2007 Responsible Distribution® Code of Practice 2013

Customer Policy – RDC, Revised February 2016

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